Sam Altman, CEO of OpenAI , said that demand for the new feature from the developer conference has exceeded expectations and GBT Chat subscribers will face problems accessing the chatbot.
Altman explained on the X website that the outage would be temporary, and he also issued an apology to users, saying: “The use of our new features from devday far exceeds our expectations, so it is likely that there will be instability in the service in the short term due to the load.”
While some users wrote that they encountered a message stating, “ ChatGPT is at maximum capacity,” every time they tried to log in to the app, others said that the AI-powered chatbot kept showing them a loading sign.
OpenAI's status page described the situation as a "major outage" and posted a series of messages from when the service was affected until it returned to normal:
“Between 5:42 a.m. and 7:16 a.m. PT, we saw errors affecting all services,” the company said.
“We have identified the issue and implemented a fix,” OpenAI posted on its status page. “We are seeing normal responses from our services.”
She continued in her series of messages: “The chatbot is fully functional and answers all inquiries immediately.”
The company hosted its first-ever developer conference called DevDay in San Francisco on November 6, and at the event the company made some important announcements.
OpenAI announced an improved major language model called GPT-4 Turbo, which it says is more capable and will be cheaper for developers.
The company said that it has a context window of 128,000, “which is equivalent to more than 300 pages of text in one prompt.”
Sam Altman, CEO of OpenAI, also revealed that 100 million people use GBTChat weekly.
Along with this, the company also announced GPTs – ChatGPT-like chatbots that users can create for a specific purpose – and no coding is required
“GPTs are a new way for anyone to create a customized version of ChatGPT to be more useful in their daily lives, on specific tasks, at work, or at home — and then share that creativity with others,” the company said.